Last Updated: 5th January 2025
Edel Digital (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website www.edeldigital.co.ke, our services and our marketing activities.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, postal address.
- Account Information: Username, password (for registered users).
- Usage Data: Information about how you use our website and services, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
- Marketing and Communications Data: Your preferences for receiving marketing communications from us.
- Lead Generation Data: Information provided through lead forms (e.g., name, email, company) when you express interest in our services or workshops.
- Other Information: Any other information you voluntarily provide to us.
2. How We Collect Your Information
We collect your information in the following ways:
- Directly from You: When you fill out forms on our website, register for an account, subscribe to our newsletter, contact us via email or phone, or provide information during workshops or consultations.
- Automatically: When you browse our website, we may collect usage data through cookies and similar tracking technologies.
- From Third Parties: We may receive information about you from third-party sources such as social media platforms (when you interact with our social media pages) or marketing partners (where permitted by law).
3. How We Use Your Information
We may use your personal information for the following purposes:
- To Provide and Maintain Our Services: To deliver the services you request, manage your account, and provide customer support.
- To Communicate with You: To respond to your inquiries, provide updates about our services, and send important notices.
- For Marketing Purposes: To send you promotional emails, newsletters, and information about our services and events that we think may be of interest to you (you can opt-out of these communications at any time).
- To Improve Our Website and Services: To analyze website usage, understand user behavior, and optimize our online presence and service offerings.
- For Lead Generation: To follow up on inquiries and provide information about our services or workshops you have expressed interest in.
- For Legal and Compliance Purposes: To comply with applicable laws, regulations, and legal processes.
4. Your Rights
Under the Data Protection Act, 2019 in Kenya, you have certain rights regarding your personal information, including:
- The Right to be Informed: You have the right to be informed about the collection and use of your personal data.
- The Right to Access: You have the right to request access to the personal data we hold about you.
- The Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
- The Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data under certain circumstances.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.
- The Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
- The Right to Object: You have the right to object to the processing of your personal data under certain circumstances, including for direct marketing purposes.
- Rights in Relation to Automated Decision Making and Profiling: You have the right not to be subject to decisions based solely on automated processing, including profiling, which produce legal effects concerning you or similarly significantly affect you.
To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before responding to your request.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include technical, administrative, and physical safeguards. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Cookies and Similar Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control the use of cookies through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children’s Privacy
Our website and services are not intended for children under the age of [Insert Age]. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Edel Digital
Email: in**@ed*********.ke
Phone: +254 758 708 276
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.
